We evaluate our suppliers.
We rate our suppliers on a regular basis according to seven criteria: quality, logistics, technology, innovation potential, commercial criteria, risk management, cooperation. The Strategic Buyer will carry out the assessment for those suppliers in their responsibility. That is because they have the best possible overview of the supplier‘s performance and are therefore able to give a realistic evaluation.
We develop our suppliers.
Based on the evaluation we classify our suppliers. This allows us to better estimate their potential. We will decide subsequently which suppliers will be further developed and therefore we will agree on common goals and concrete measures.
We gather our suppliers' feedback.
Our partner’s/supplier’s feedback is of great importance to us. We carry out satisfaction surveys and ask for their opinion on all relevant areas within the procurement process. In doing so we offer them the opportunity to actively take part in the development and improvement process which will in turn strengthen our relationship.