Last Updated: 2026
Viega LLC and/or its affiliates (“us” or “we” or “our” or “Viega”), respect your privacy. This Privacy Policy (this “Policy”) describes how we collect, use, process, and disclose personal information regarding individuals that interact with us, including business partners, clients, and their customers (“Business Contacts”), apply for a job with us (“Job Applicants”) or otherwise interact with us on our online services such as this website and any other service, platform, website, or application that links to this Policy and any communications and interactions between you and us, such as through customer and other service interactions, emails and other communications exchanged between you and Viega (collectively, the “Services”).
Residents of States with Applicable Consumer Privacy Laws: Please see our State Privacy Notice below for supplemental information required under, among other various states’ laws, California’s privacy law, the California Consumer Privacy Act.
Canadian Residents: Please see our Canadian Residents’ Privacy Choices and Privacy Rights section below for supplemental information required under Canadian privacy laws.
Scope of Policy/Exclusions. Notably, this Policy does not apply to data that is not treated as personal information, or to the extent the data is subject to an exemption, under applicable law. This Policy also does not apply to information collected independently by third-party content, websites, applications, platform, code (e.g., plug-ins, application programming interfaces, and software development kits, and certain cookies and other tracking technologies (collectively, “Third-Party Services”). The Services may also contain links to Third-Party Services. We are not responsible for the privacy practices of any Third-Party Services. We encourage our users to read the privacy statements of each Third-Party Service that collects personal information.
Changes to this Policy. Viega reserves the right to change this Policy at our discretion, at any time. When Viega makes such a change, a revised copy of the Policy will be made available on the Services, and we will update the Last Updated date. Viega may amend this Policy from time to time and will obtain your prior consent if required by applicable law. We suggest you visit the Services and review this Policy periodically to determine whether any such changes have been made. Any changes or updates to the Policy are effective immediately upon posting to the Services and your continued use of the Services after we make changes is deemed to be acceptance of those changes. The date that this Policy was last revised is identified at the top of this page.
I. Personal Information We Collect
We collect several types of personal information from and about users of our Services, including information by which you may be personally identified, such as name, postal address, e-mail address, and telephone number. We may also collect information about your internet connection, the equipment you use to access our Services, and usage details. We collect this information directly from you when you provide it to us and/or automatically as you navigate through the Services. Information collected automatically may include usage details, Internet Protocol (“IP”) address, and information collected through cookies and other tracking technologies.
Specifically, the information we collect on or through our Services may include:
- Information that you provide by filling in forms on our Services (which includes, but is not limited to first name, last name, postal address, email address, phone number, etc.);
- Information provided when you submit information via our contact forms, our chat feature, or by some other mechanism;
- Information collected when you report a problem with our Services;
- Records and copies of your correspondence (including e-mail addresses) if you contact us;
- Your responses to surveys, from us or from third parties, for example, our business partners, which we might ask you to complete for research purposes;
- Any business or contact information you submit to us;
- Your interactions, tendencies, and communications with Viega (including content of your conversations, correspondence, and email messages to us, history of online inquiries and contacts with Viega, interactions with sales representatives and customer contact records and notes);
- Customer records and purchase history (including paper and electronic invoices and purchase orders, details of your purchases or requested products/services and other customer records that contain personal information such as names, signatures, or addresses);
- As you navigate through and interact with our Services, we (or a third party designated by us) may also use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Services, including traffic data, location data, logs and other communication data, and the resources that you access and use on the Services; and
- Information about your computer and internet connection, including your IP address, device identifier, browser type, operating system, data regarding network connected hardware (e.g., computer or mobile device), the page(s) you request, the domain name of the website from which you may link to the Services, and your computer operating system and browser type (“Usage Information”).
Viega does not collect all of the above types of information in all cases. Viega may also collect information in an anonymized or aggregate format (in a way that does not identify you) and which is not subject to this Policy.
II. How We Collect Personal Information
We collect personal information both directly and indirectly in several ways, including:
- Information you provide to us directly, such as in person, in an email or letter, in a phone conversation, an invoice, quote, or contract, or on a web form.
- Usage Information automatically collected when you use or access the Services such as through cookies, web beacons, electronic communication protocols, or widgets, buttons, and tools.
- Publicly available information and information from third parties, such as commercially available sources, Vendors and Third-Party Services providers. For example, by providing your information to, and participating in, a trade show, training, or similar event, your personal information may be provided to us indirectly through the organizers of the event or through business analytics and reporting providers.
We may combine information that we receive from the different sources described above; for example, we may create a profile based on personal information provided directly from you and input information regarding your interaction history with sales representatives into that profile.
III. Persons Under the Age of 18
Our Services are not intended for persons under 18 years of age. No one under age 18 may provide any information to or on the Services. We do not knowingly collect personal information from persons under age 18. If you are under 18, do not use or provide any information on the Services, or on or through any of the features on the Services, including your name, address, telephone number, email address, or username. If you believe we might have any information from or about a person under the age of 18, please contact us at dataprotection@viega.us. Upon being notified that we have collected or received personal information from a person under age 18, we will delete that information.
IV. Cookies and Other Tracking Technologies
The technologies we (or a third party designated by us) use to collect Usage Information may include cookies, web beacons, pixels, and other tracking technologies (“Tracking Technologies”). We may use a variety of technologies that store or collect certain information whenever you visit or interact with the Services. This information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device whenever you visit or interact with our Services.
A. Analytics
We may use Google Analytics or other analytics services. These analytics services may use cookies and other Tracking Technologies to help us analyze Services users and how they use the Services. Information generated by these analytics services (e.g., your IP address and other Usage Information) may be transmitted to and stored by these vendors on servers in the U.S. (or elsewhere) and these vendors and/or Third-Party Services may use this information for purposes such as evaluating your use of the Services, compiling statistic reports on Services activity, and providing other services relating to the foregoing. See Section VI for more information on your choices regarding certain analytics Tracking Technologies.
B. Interest-Based Advertising
We may engage and work with Vendors and Third-Party Services to serve advertisements on the Services and/or on other websites and services. Some of these ads may be tailored to your interest based on your browsing across time on the Services and elsewhere online (other websites and services), which may include use of precise location and/or cross-device data, sometimes referred to as “interest-based advertising” (“Interest-based Advertising”). See below in this section for more information on your choices regarding Interest-based Advertising, and our State Privacy Notice for information on your choices under applicable law that you may have with respect to these activities.
Our Services may integrate with social sharing features or other similar Third-Party Services which let you share actions you take on our Services with other apps, sites, or media, and vice versa. These features may enable the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. These features may also collect your IP address and which page you are visiting on our Services and may set a cookie to enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the relevant platform and we are not responsible for such data practices. Please refer to the privacy policies of those social sharing services for more information.
C. Your Privacy Choices
Below is further information on use of cookies and other Tracking Technologies on our Services, and available choices. Please note that you will need to exercise the below choices on each browser and/or device that you use. Please be aware that if you disable or remove strictly necessary Tracking Technologies, some parts of the Services may not work or will function with more limited capabilities. In addition, please note that your choices sometimes rely on cookies or other Tracking Technologies, such that when you clear or disable them, your choices are reset.
Consent Management Platform: You can access the consent management platform and exercise choice over certain types of cookies by clicking here.
Ad Industry Tools: Some third parties may collect personal information in association with your use of our online services for advertising (including Interest-based Advertising), analytics, and other purposes. Please visit https://www.privacyrights.info/ for information on how to submit applicable opt-outs to participating third parties. However, opting out does not mean you will stop seeing ads and you may continue to still see interest-based ads. To learn more about Interest-based Advertising and additional opt-out choices related to it, please visit https://optout.aboutads.info/?c=2&lang=EN and https://optout.networkadvertising.org/?c=1. Please note, clearing cookies or changing settings may affect your choices, and you can exercise your choices as to cookies separately via each browser and other device you use. Cookie-enabled opt-out signals may no longer be effective if you delete, block, or clear cookies. We are not responsible for the completeness, accuracy, or effectiveness of any third-party notices, tools, or choices.
Browser Settings: You can exercise control over browser-based cookies by adjusting the settings on your browser, and mobile devices may offer ad and data limitation choices. Use the help or settings function on your browser to adjust such settings. You may be able to refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
Mobile Device Settings: You can use mobile device settings to limit mobile Tracking Technologies and associated activities. For instance, you can adjust or reset the advertising identifiers on your mobile device in the device settings. These controls work much like deleting cookies in a browser—the device is harder to associate with past activity, but tracking may still occur using the new advertising identifier. In addition, third party tools may enable you to search for and opt-out of some of these trackers, such as the Ghostery browser plug-in available at https://www.ghostery.com/.
V. Security of Personal Information
At Viega, we have a firm commitment to protecting your privacy and security. We take reasonable measures to protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Nevertheless, please be aware that the transmission of information via the Internet and online digital storage is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to, through, or by our Services. Any transmission of personal information through the Services or otherwise to us is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Services.
Depending on the volume and sensitivity of the information, the purposes for which it is used, and the format in which it is stored, we implement a combination of measures to protect your personal information, including:
- A privacy framework governing the protection of personal information through its lifecycle. This framework defines the roles and responsibilities of Viega personnel, provides a process for dealing with complaints regarding the protection of the information, and addresses the retention and destruction of personal information.
- Internal policies and procedures that define the roles and responsibilities of our employees throughout the information life cycle and limits access to information on a “need-to-know” basis.
- If information is collected or stored in electronic format, technical safeguards such as encryption, firewalls, passwords, antivirus software, and similar measures.
- Employee privacy and data security training.
VI. How We Use Personal Information
Generally, we collect, retain, and use your personal information to provide you the Services and as otherwise related to the operation of our business.
We may use information that we collect about you or that you provide to us, including any personal information:
- When you submit your personal information to us, you are entered into our database. You may then be added to our list to receive job alerts via e-mail and, subject to any applicable choice requirements, communications from us via e-mail, text messages, and other means relating to our products or services, provided that we will obtain your consent for these activities if legally required;
- To present our Services and their contents to you;
- Transact with you, provide services or information you request, respond to your comments, questions and requests, serve you content, and send you notices;
- To provide you with information and services that you request from us;
- To notify you about changes to our Services, or any products or services we offer or provide;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- For our own internal business purposes, such as to help us tailor our products and services to you and other customers, improve or evaluate the use, performance, and safety of our programs, systems and technologies, to evaluate and improve the quality of your user, customer or vendor experience, to design new products and services, to conduct data analysis and testing, and to maintain proper business and other relevant records;
- For legal, safety, or security reasons, such as to comply with legal requirements, to protect the safety, property, and rights of Viega, those who interact with Viega, and others, including in emergency situations, to enforce or apply this Policy, our Terms and Conditions and other agreements, and to detect, prevent, and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity;
- In any other way we may describe when you provide the information;
- For any other purpose with your direction, authorization, or consent; and
- Other purposes that are related to or compatible with the context in which we collected your personal information, or that are required by applicable law.
The information that we (or a third party designated by us) collect automatically is stored and used for purposes including, but not limited to, aggregate research, promotional purposes, and for future site development to better understand your needs and improve our products and services, to improve our Services and to deliver better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns and analyze certain trends and statistics related to user sessions;
- Store information about your preferences, allowing us to customize our Services according to your individual interests;
- Advertising, marketing, and analytics;
- Speed up your searches; and
- Recognize you when you return to our Services.
VII. How We Disclose/Make Available Personal Information to Others
Generally, we may disclose or otherwise make available your personal information to provide you the Services and as otherwise related to the operation of our business, including for the purposes we describe above in the How We Use Personal Information section and in the following contexts:
- To our subsidiaries and affiliates;
- To contractors, service providers, Vendors and other third parties we use to support our business (“Vendors”). Our standard practice is to impose data security obligations upon our Vendors and to prohibit them from using the information that they receive from us or otherwise process on our behalf for any purpose other than providing us services, except some Vendors may use personal information for their own, limited purposes in relation to their services (fraud prevention, security purposes, etc.) that are permitted by applicable law;
- To Third-Party Services (described further above in this Policy)
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Viega’s assets or business, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding (“Transaction”), or to a potential buyer or other potential successor in connection with Transaction-related due diligence;
- To comply with any court order, law or legal process, including to respond to any government or regulatory request;
- To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Viega, our clients, or others;
- To fulfill the purpose for which you provide it;
- For any other purpose disclosed by us when you provide the information; and
- With your consent, direction, or authorization.
We may disclose aggregated, non-personal information about our users without restriction.
VIII. Communications Preferences
You can opt-out (or as applicable, withdraw your consent where consent is legally required) to receiving certain promotional communications from us at any time by (i) for promotional e-mails, following the instructions provided in emails to click on the unsubscribe link; (ii) for text messages, following the instructions provided in text messages to unsubscribe; and (iii) for app push notifications, turning off push notifications on the settings of your device and/or the app, as applicable. Please note that your opt-out (or consent withdrawal) is limited to the e-mail address or phone number used and will not affect subsequent subscriptions. If you opt-out of (or withdraw your consent as to) only certain communications, other subscription communications may continue. Even if you opt-out of (or withdraw your consent as to) receiving promotional communications, we may, subject to applicable law, continue to send you non-promotional communications, such as those about your transactions, servicing, or our ongoing business relations.
IX. International Transfer
Some of our service providers may access, process, or store your personal information outside of the country where we are located and where you reside, including in Canada, the European Union, and the United States. As a result, when your personal information is used or stored in a jurisdiction other than where you are residing, it may be subject to the law of this foreign jurisdiction, including any law permitting or requiring disclosure of the information to the government, government agencies, courts, and law enforcement in that jurisdiction.
It is possible that the governments, courts, law enforcement, or regulatory agencies of those countries may be able to obtain access to your personal information through the laws of the foreign country. Please contact us using the details below if you would like to learn more about our locations and use of service providers in other countries. Your use of the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including personal information, in any jurisdiction, including the U.S., as set forth in this Policy.
X. Canadian Residents’ Privacy Choices and Privacy Rights
By using our Services and/or submitting information to us in connection with using our products and services, you are providing your consent to the collection, use, and disclosure of your personal information as set out in this Policy. In some cases, your consent may be “implied,” and your permission is assumed based on your action or inaction at the point of collection, use, or sharing of your personal information. Viega generally obtains consent when we use personal information for a new purpose or for a purpose other than those stated at the time of collection in this Policy or in the terms and conditions of a specific service you signed up for or have agreed to participate in, in compliance with applicable privacy laws.
You have choices about the way we handle your personal information. For instance, you can always choose not to receive marketing or promotional messages from Viega by email by clicking on “unsubscribe” in any email you receive. Please note that even if you have indicated your choice not to receive commercial messages from us, we may still communicate with you in connection with a service, in accordance with applicable law. In addition, it may take up to ten (10) business days to register a change of preference across all our records.
In addition, you may withdraw your consent to the collection, use and disclosure of your personal information in accordance with this Policy at any time upon reasonable notice to Viega in writing, subject to legal or contractual restrictions. To withdraw your consent, please contact us in writing using the relevant contact information listed in the section below. The withdrawal of your consent may affect our ability to provide you with our services. In certain situations, we may be entitled to retain your personal information in order to comply with applicable legal requirements, to establish, exercise or defend our rights or legal claims, and for other legitimate business purposes described under in this Policy.
Finally, you may be entitled to access your personal information and request the rectification information that is inaccurate, incomplete, or no longer up to date, subject to limited exceptions set out in applicable laws. Depending on the jurisdiction where you reside, you may also be entitled to request the rectification of your personal information if our collection, disclosure, or retention of such information is not authorized by law.
We may request specific information from you to: (i) help us confirm your identity and your right to access the Services; (ii) provide you with the personal information that we hold about you; and (iii) make your requested changes to your personal information. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you or which we may have destroyed, erased, or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons, subject to any legal or regulatory restrictions. If you are concerned about our response or would like to correct the information provided, you may contact us using the details below.
XI. Contact Us
If you have any questions or comments about this Policy, or the ways in which Viega collects and uses your personal information, please contact us at dataprotection@viega.us.
State Privacy Notice
This State Privacy Notice (“State Privacy Notice”) describes how Viega may collect, retain, use, and disclose personal information of Business Contacts and Job Applicants who are residents of states with applicable consumer privacy laws. We have adopted this State Privacy Notice to address compliance obligations under such laws, including, without limitation the California Consumer Privacy Act (the “CCPA”). Any term defined in the CCPA and used in these provisions has the meaning given to that term in the CCPA. If any provision of this State Privacy Notice conflicts with any provision in the remainder of the Policy, the provisions in this State Privacy Notice will control. If you are a resident of a state without applicable consumer privacy laws, Viega will endeavor to provide you the same or similar rights as residents of those states with applicable consumer privacy laws, but the provision of any such rights will ultimately be at Viega’s discretion.
This State Privacy Notice provides consumers with whom we have interacted notice of our recent, historical data practices over the prior 12 months (from the Last Updated date listed at the top of this State Privacy Notice). This State Privacy Notice also applies to our current data practices, such that it is also meant to provide you with “Notice at Collection,” which is notice of personal information we collect online and offline, and the purposes for which we process information. For any new or substantially different processing activities that are not described in this State Privacy Notice, we will notify you as required by applicable law, including by either notifying you at the time of collecting information, or by updating this State Privacy Notice.
I. Collection, Uses, Sources, and Disclosure of Personal Information
Generally, we collect, retain, use, and disclose your personal information to provide you with our products and services and as otherwise related to the operation of our business. More specifically, we collect, retain, use, and disclose your personal information for the business and commercial purposes listed in the Policy above, including in the Personal Information We Collect, How We Use Personal Information, and How We Disclose/Make Available Personal Information to Others sections above.
The tables below describe our data collection and disclosure practices in detail including the categories of information we collect (left column), examples of types of data that fit within such categories (middle column), and the categories of recipients that receive such information as part of disclosures for business purposes, as well as disclosures which may be considered a sale or sharing under the CCPA (right column).
We may disclose all categories of personal information (of both Business Contacts and Job Applicants) for business purposes to the following categories of recipients and in accordance with the tables below:
- Affiliates and other members of Viega’s corporate group;
- Law enforcement, government regulators, and courts pursuant to legal requirements or legal process;
- Other parties (e.g., professional advisors, and potential or actual acquirers or investors and their professional advisers in connection with any actual or proposed merger, acquisition, or investment in all or part of our business).