VIEGA LLC MESSAGING PRIVACY POLICY

Effective: September 8, 2026

This Messaging Privacy Policy explains how Viega LLC collects, uses, and protects your information in connection with our text message (SMS) program(s) (the “Messaging Service”).

Collection of Information
We collect information when you use the Messaging Service, including:

  • Personal Information: When you enroll in the Messaging Service, we collect certain personal information, such as your mobile phone number, name, and contact information to provide you with our services.
  • SMS Interactions: We collect information about your interactions with our SMS messages, such as the content of the messages you send or receive, and the date and time of such messages.

Use of Information
We use the information collected for the following purposes:

  • Delivering, monitoring, and managing the Messaging Service.
  • Providing account updates, customer support, and transactional alerts.
  • Sending promotional and marketing messages (only if you have opted in to receive such messages).

Sharing of Information
We do not sell your personal information. However, we may share your data as follows:

  • Service Providers: We may share your information with third-party vendors who assist in delivering the Messaging Service.
  • Legal Compliance: We may disclose information if required by law or regulatory agencies.

Retention of Information
We retain your information as long as you are enrolled in the Messaging Service or as required by applicable laws.

Message Frequency
You may receive periodic messages related to promotions, account updates, or customer support. Message frequency varies. Message and data rates may apply.

Opt-Out and User Controls
Your consent to receive messages is not a condition of purchase.

You can opt out of the Messaging Service at any time. Reply HELP for help. Reply STOP to cancel. Carriers are not liable for delayed or undelivered messages.

Upon opting out, you will receive a confirmation message, and no further messages will be sent.

For help or to report issues with the Messaging Service, please contact us at dataprotection@viega.us

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